Level 1 workshops are authorized to provide a full range of essential services, including maintenance, basic repairs, basic warranty handling, software updates, and diagnostic checks for VinFast EVs.
Meanwhile, Level 2 workshops will focus on core services such as periodic maintenance, basic repairs, and basic warranty services, ensuring VinFast customers receive optimal service at every touchpoint throughout their EV ownership journey.
These new partners complement the list of strategic partners with whom VinFast previously finalized agreements, including Otoklix and Bengkel BOS.
Otoklix has added 150 workshops to VinFast’s network, comprising 41 Level 1 and 109 Level 2 workshops. Bengkel BOS has also contributed 12 Level 1 workshops.
As a result, VinFast has built a nationwide network of 181 authorized genuine service workshops, including a total of 69 Level 1 and 112 Level 2 workshops.
All Indonesian service workshops will meet VinFast’s stringent standards for facilities, machinery and equipment, and personnel qualifications.
These partners will also provide genuine services and parts for VinFast car owners, contributing to maximum convenience and peace of mind.
Throughout the cooperation, VinFast will actively support personnel training and technical consultation to help partners rapidly expand their authorized service workshop systems, especially as VinFast’s product range in Indonesia continues to grow, and the number of vehicle deliveries is expected to increase significantly.
